Wholesale Account Issues

We are sorry you are having difficulty with your account. Please see below for common issues and resolutions.

"I signed-up for a wholesale account and cannot see wholesale pricing"

Did you receive account approval from a team member?

    No - You will need to wait for approval, it takes up to 3-5 business days to formalize your account.

    Yes -Try logging out and logging back into your account click here for login. If issue continues please contact us by info@komalherbals.com or call 877-741-1771 M-F 9-4

      "I have ordered wholesale before but now I don't see the pricing"

      Try logging out and logging back in. Sometimes there are updates that your login did not receive. If issue continues please contact us by info@komalherbals.com or call 877-741-1771 M-F 9-4

      "I created an account but do not see wholesale pricing"

      Did you complete an application for wholesale with this form?

      No - Thank you for signing-up for a customer account. In order for your account to be upgraded to wholesale, you will need to fill out this form and wait for approval to be added to your account.
      Yes - Thank you for applying to our wholesale program.Did you receive account approval from a team member?
      No - You will need to wait for approval, it takes up to 3-5 business days.
      Yes - Try logging out and logging back into your account click here for login. If issue continues please contact us by info@komalherbals.com or call 877-741-1771 M-F 9-4

       

       

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